Facebook Live with Deliwe Makata: How to run a startup while completing your studies (Sept 13)
Getting an education should not be a barrier to pursuing your dreams early in life. Com’on, we’ve gone past that time where we had to wait for graduation to start a business, master a new skill, or even start making trips to the bank… Deliwe Makata is a living example. Currently an undergraduate, she founded Women Inspire, an empowerment and capacity building network for young women and girls in Malawi. Deliwe has trained over 250 Malawian girls and conducted over 50 face to face mentoring sessions with girls, about issues relating to personal development. [bctt tweet=” You can start your career or business while in school. Learn how.” username=”SheLeadsAfrica”] Join us on Wednesday, 13th September, as we host a Facebook Live Chat with Deliwe, who will be sharing her advice on starting a company and pursuing her passion while completing her studies. Register below to have access to this opportunity. Some of the topics we’ll cover: Founding a company while in school How early self-development has helped Deliwe to train young girls in Malawi 3 keys to balancing your studies and side hustle Facebook Live Details: Date: Wednesday, September 13th, 2017 Time: Lagos 1pm // Lilongwe 2pm // Nairobi 3pm Where: facebook.com/sheleadsafrica/ Watch here: https://www.facebook.com/sheleadsafrica/videos/1937257893164188/ Watch the first part of this video on our Facebook page. About Deliwe Deliwe Makata is a writer, speaker, and highly ambitious leader, with aspirations of getting into international public policy-making. She is the founder and executive director of a women empowerment organization called Women Inspire. Women Inspire is dedicated to improving the lives of women and girls, both locally and internationally. Through training & mentoring women and girls in the areas of education, human right advocacy, capacity building, leadership and decision-making positions. As a speaker, Deliwe has inspired many through her motivational appearances with international organizations, such as AGE Africa. Deliwe is also an exceptional final year student currently pursuing her undergraduate degree with the University of Malawi, Chancellor College, studying Arts in Humanities.
Facebook Live chat with Anita Ottenhof: How I built a world class hospitality business(Aug 23)
It’s certain that one thing that can make or break your business, is your approach to customer service. Gone are the days of saying “This is Africa” as an excuse to mediocre and bad service delivery. It’s all over Jackie. Join us for a Facebook Live discussion on Wednesday, Aug 23rd, with hospitality and customer service expert – Anita Ottenhof, who will teach you how excellent customer service can help you build a world class hospitality business. [bctt tweet=”Learn how to build a world class hospitality business with excellent customer service(Aug. 23)” username=”SheLeadsAfrica”] Anita Ottenhof operates a luxury boutique hotel in Ghana – Villa Monticello which has a 100% female management team and has recently been nominated by the World Travel Awards in the category of Africa’s Leading Boutique Hotel. Being in operation for 6 six years now, Anita wants to prove to the world that excellence can be achieved in Africa by an African woman. Register below to join this session and ask Anita all your pressing questions. Some of the topics we’ll cover Breaking into the Hospitality Industry How customer service can make or break your business Training your staff to be customer service champions 5 steps to having a customer service focused culture Facebook Live Details: Date: Wednesday, August 23rd, 2017 Time: Accra 1 pm // Lagos 2 pm // Joburg 3 pm Where: facebook.com/sheleadsafrica/ Watch video here: https://www.facebook.com/sheleadsafrica/videos/1929206840635960/ About Anita With almost ten years of extensive experience in the hospitality and travel industry within Europe and Africa, beginning her career in Amsterdam with KLM, Flying Blue, Anita Ottenhof has a natural flair and passion for exceptional customer service, and for the past three years has been a part of the management team at Ghana’s premier luxury boutique hotel Villa Monticello. Stemming from a credible background, she holds a degree in Travel and Hospitality Management from ROC College Leiden- Netherlands and a certificate for strategic marketing for hotels and restaurants from the Cornell Hospitality School in Ithaca, New York. Having completed first class training at Africa’s leading boutique hotel – “The Saxon” and various hotels within the continent, Anita is well equipped to take on a challenge. She is an innovative and versatile professional with excellent interpersonal skills and a drive for consistency with an eye for detail. With a profound understanding of the hospitality industry, Anita foresees the need and acquirement for quality-trained hospitality personnel’s within Africa. She is currently studying a HR course at the International Hotel School in Johannesburg, which will enable her to facilitate programs that will support the Human Resource division in her industry.