Zainab Ansell: My biggest achievement is sending people to Kilimanjaro
Zainab Ansell is a Tanzanian based business magnate, investor, philanthropist, humanitarian. She started ZARA Tours in 1987, organizing African safaris and climbs to Mount. Meru and Mount. Kilimanjaro. Today, ZARA Tours are Tanzania’s No.1 Kilimanjaro outfitter and one of the biggest safari operators. Zainab also runs a hotel chain that consists of 9 properties. 7 under the Tanzanian wild-camps umbrella and two separate hotels. In 2009 she launched Zara Charity, giving back to marginalized communities in Tanzania and making her footprint in the global movement for sustainable tourism development. She has also launched Zara foundation for ecosystems preservation. Advocating for land and marine biodiversity conservation with her focus being on cleaning up the Indian Ocean. [bctt tweet=”I looked at the mountain and got inspired to sell it and safaris -@Zainabansell” username=”SheLeadsAfrica”] How did you manage to create a niche for yourself in a male-dominated industry? I worked with Air Tanzania for 8 years before launching my own business. The beginning was tough, however, I was ambitious despite the harsh reality of inequality being a woman in a male-dominated society. Getting the licenses and registration was not easy as the industry was aggressive and male-dominated. It took me a whole year to be able to start operating. I started with a Travel agency, selling airline tickets as a non-IATA agent. In 1986 I got my IATA registration marking the beginning of a promising era. I sold many airlines KLM, Lufthansa to mention a few. However, within three years I started to see a decline in the business. I looked at the mountain and got inspired to sell it and safaris. Given the fact that technology was not as advanced I relied on word of mouth to market my business. I would even go to bus stations to solicit clients. The clients I would get would often refer other clients. It is that drive to go the extra mile for my clients that earned me my reputation. I watched the business gradually progress in 1987, 88, 89 and here we are today as the No.1 Kilimanjaro outfitter and one of the biggest safari operators in East Africa. What is your biggest achievement? My biggest achievement is being able to send people to Kilimanjaro, however, in the beginning, my biggest hurdle was accommodation. I always visualized my business as a one-stop shop. In the year 2000, I was able to become that. I opened up my very own hotel – Springlands Hotel. This refined my product, allowing me to give my clients their best value for money. The hotel also serves as a base for Mount Kilimanjaro trekking. Zara became a one-stop shop and my business became better organized. The launch of spring lands hotel led me to further venture into the hospitality industry in order to support both Mountain trekking and Safaris. Today Zara properties include Springlands and the award-winning Tanzania Wild Camps hotel chain that consists of 7 facilities Located across Tanzania’s most classic safari hotspots; Highview Hotel Karatu, Highview Coffee Lodge, Serengeti Wild Camp, Ngorongoro Wild Camp, Serengeti – Ikoma Wild Camp, Serengeti Safari Lodge, Serengeti Wildebeest Camp. You’ve managed to run your businesses for over 31 years, what has been your secret so far? I can not pinpoint one secret, however, I could sum it up as personalized services and teamwork. I attribute a lot of my success to my family, my spouse, my children and my staff. At Zara, we are a family. Happy staff and happy customers are our priority. How have you been able to adapt to the different changes within the industry and also personnel changes and still manage to succeed? Change is a constant factor, Tanzania is a developing country, with very high taxation rates. It has a very competitive tourism sector with thousands of operators and an unpredictable political environment that changes with every regime. We have seen lots of different tourism ministers, however, through it all, we have managed to survive and also because we’ve been able to give back through Zara Charity. How did you get accustomed to the new world of using digital marketing for your business? It’s not been easy, however being open-minded and having the right staff has simplified the transition for me. I get educated people in the right places and I also learn and catch up with what’s trending. Knowing what you know today, what would you have done differently during your career? In the beginning, I did so much. In fact, I would everything myself. Now I wish I would have delegated more. What is the one motivation that gets you up every morning? I wake up at 5:15 am every morning, say a prayer and do 5 km walk. After, that I am ready for the day. This routine keeps me motivated and eager to start the day ready for anything “bring it on!”. It helps me sail smoothly and well before I know it the day is over and I thank God. Talking about motivation, why was it important that you started Zara Charity? Over the years I have always given back to the community, I am humbled to have been able to help a lot of people. I started Zara Charity in order to keep track of and formalize what I am doing. We do a lot to empower the community through the charity. During low season we focus a lot on the charity. We provide free education to a marginalized community, give money to women with no interest, started a porters society where we teach them about health, how to prevent HIV, and how to save their money. The organization also opened up bank accounts for them and gave them health insurance. We have a center for marginalized maasai women where we financially empower them to make bead crafts which they sell to tourists. Also, Zara Charity trains and provides opportunities for the youth in our hospitality division. All this is
Gogontlejang Phaladi: Where there is passion, there is an undying spirit of persistence
Gogontlejang Phaladi is a philanthropist and development practitioner from Botswana. She is the founder and executive director of a non-profit making NGO called the Gogontlejang Phaladi Pillar of Hope Project (GPPHP). She founded the organization over 10 years ago in response to the needs of orphans and vulnerable children affected and infected with HIV in Botswana. She is currently a Board Member of the Global Partnership for Maternal, Newborn and Child Health (PMNCH), and a member of the National Vision 2036 Council. GPPHP is an NGO that is mandated in capacity building, civic education, human rights advocacy, promoting gender equality and doing humanitarian work. Gogontlejang is also the team leader of a company called SWAHIBA (PTY) LTD which provides leading Technology and Innovation solutions for human and social development issues and broad internet services. In this interview, Gogontlejang talks about her humanitarian work, running a non-profit organization, and how she manages her leadership roles. Tell us what we don’t know about Gogontlejang in detail Gogontlejang Phaladi is an African woman leader who is passionate about transforming lives and believes a world free of poverty, with equity and dignity, is possible with more youth driving the development agenda as agents of change. You can say I’m a seasoned human and social development expert who has served as a member of the African Union High Level Advisory Group on Humanitarian Effectiveness in Africa, Botswana Presidential Task Team of Vision 2036, UNICEF Botswana Child Ambassador, a former Radio Presenter, member of the WHO external advisory group on the Accelerated Action for the Health of Adolescents (AA-HA) Framework and a Motivational Speaker. I am also a trained SRHR, CSE and HIV and AIDS educator, Governance and Leadership trainee and campaign facilitator having worked on several campaigns aligned with UNFPA, UNAIDS, WHO and UNESCO. I am currently pursuing my undergraduate studies and doing humanitarian work, motivational speaking as well as development work consultancy. During my spare time, I mentor girls and women through an initiative dubbed #SIMI (She Is My Inspiration) and I also enjoy farming. [bctt tweet=”We must continue encouraging a culture of giving back no matter how trivial the gesture may seem” username=”SheLeadsAfrica”] You became a leader from the age of five. As a young woman now, what three personal values have you appreciated that are transcendental to the Gogontlejang Phaladi Pillar of Hope? I think three things are essential for a leader regardless of at what level you are: Discipline and integrity These two values were central to my upbringing. My mom is a tough disciplinarian and continues to instill discipline in me and everyone around her. She is an innate leader and does not tolerate any form of indiscipline. So I have always known that wherever I want to get to in life, discipline is the vehicle to take me there Doing my best to apply discipline in every aspect of my daily living has been very helpful in getting to where I am today. My dad believes in being a person of integrity so that part was instilled in me by him. He is a man of principle and consistency, often says little and shows more through his actions what he values most. My parents have always taught me to do my best to stand by my principles no matter how compromising them may seem temporarily convenient. Not leaning on your own understanding It is important to appreciate that there is value in listening to others’ opinions. Even if you may not agree, they bring the much-needed objectivity to your point of view. I value conversations with people who come from a different background from me. There is a lot of humility you learn through listening to others and allowing yourself to be guided by the wisdom of others. This also helped me a lot professionally, personally and socially. Passion If you don’t love what you do how will you get the motivation to keep doing it? Challenges are inevitable. Obstacles, setbacks and even sabotages are all things you will face in your workplace and as a leader. If there is no passion you will quit, be consumed by your detractors’ negativity and give in to their predictions of your downfall. But where there is passion, there is an undying spirit of persistence, perseverance and a thirst to thrive and succeed. What are the responsibilities of the GPPHP with being a member of these local and international organizations? The GPPHP is a member of the UNFPA African Youth and Adolescent Network (AfriYAN) and of the Partnership for Maternal, Newborn & Child Health (PMNCH) Adolescents and Youth Constituency. Membership is sought once an organization believes they align with the core mandates of the global/ regional bodies. The purpose of belonging to such entities is to encourage a culture of fostering partnerships with stakeholders who work together in order to harness and enhance capacity. The networks also enable a space of learning from all the other members. There is strength in numbers when advocating for certain issues, in concerted efforts, consistent messaging and capacity building. Currently, the GPPHP is a member of the two networks and is involved in various initiatives of both networks. it is also in the executive leadership positions. I am the board chair of the Adolescents and Youth Constituency of the PMNCH while one of my colleagues is an executive committee member of the AfriYAN network in Africa. Give us an insight into how your typical day looks like It’s difficult to say what a typical day looks like for me. To be honest I would be worried if I saw a 23-year-old with a typical day. We are at a lucrative and fertile time to take risks, try out new things, apply ourselves fully and be active. I think at this point in my life, it makes sense to have days that add value and growth in all aspects of my life. During the month I’m doing plenty of NGO work, the mentorship programme I run for young